Social Commerce
Social commerce, with today’s reach of web and mobile networks, is redefining the power of word-of-mouth. Consumers are actively using this medium to discuss products and services, and provide their own opinion. Retailers are realizing the power of social commerce components like ratings, reviews, referrals, videos, blogs, forums, and social communities, and how these components impact their revenue stream and bottom line. There is a rush among retailers to turn their portals/sites into social platforms, where conversation and user engagement takes place around brand, product, and lifestyle, to create brand awareness and buzz, leading to return visits and increased sales.
Combining social commerce and retail solutions platform
Businesses understand the need of integrating social commerce into their processes. However, with large number of options, it is difficult to create and manage social commerce infrastructure. NVISH helps retailers in developing social commerce solutions that integrate into their existing ecosystem. NVISH has developed customer-centric, cross channel solutions that bring sales, promotions, marketing and customers on a unified platform. This helps companies to leverage social media channels, extend reach among global customers, and optimize sales.
NVISH helps retailers develop a range of applications, such as ask & answer, ratings & reviews, recommendations & referrals, forum & communities, group buying, purchase sharing, customer stories, and user assistance videos. In addition, we help them integrate social media sites like Facebook to drive social media campaigns for promotions, brand awareness, new product launches etc. Our Business Intelligence (BI) services help retailers uncover customer insights, purchase patterns, product buzz, and help retailors in tailoring messages to influence purchase decisions and build confident communities to boost brand identity. Our creative team works with business team to create visually appealing communication, and to engage your consumers across different social commerce channels.
NVISH's Social Commerce Offerings
Application Development
NVISH develops end-to-end social commerce platforms and solutions that efficiently integrate in your retail ecosystem.
- Community Management - Developing and managing communities to facilitate content sharing in the right context among right people.
- Ratings, Reviews, Recommendations, Referrals - Leveraging word-of-mouth engagements to boost your brand identity.
- Campaign Management - Driving sales and promotion campaigns, with best-in-breed campaign management tools.
- User Contests, Sweepstakes - Organizing user contests and sweepstakes to spread word about your brand, and encourage user engagement via participation.
- Audio, Video - Implementing user assistance audio and videos on social commerce platforms.
- Business Intelligence - Discovering customer insights and purchase patterns with business intelligence services.
Application Integration
NVISH configures and integrates social commerce applications that enable you to respond to new business opportunities.
- Site Integration: Facebook, Twitter - Integrating your website seamlessly with key social networking sites.
- Content Management - Creating an interactive and engaging social experience online, with content management services.
- Digital Asset Management - Managing your digital assets to centralize and distribute them on demand.
- Purchase and Order Management - Automating purchase and order capturing, and processing transactions to save your time.
- Third party tools and services
Quality Assurance Services
NVISH brings a comprehensive suite of testing and validation solutions for all your quality assurance needs.
- Testing Services - Providing well-structured testing services to improve product/service effectiveness.
- Test Suite Automation - Aligning the test automation services at every stage of development life cycle, to reduce risks and ensure efficiency.
- Performance Testing - Testing end-to-end performance of your applications to evaluate compliance with specified standards.
- Security Testing - Using risk-based approach to detect security flaws and protect data against potential threats.
Infrastructure and Management Services
NVISH utilizes its infrastructure management services to facilitate cost efficiency, and achieve quick return on IT infrastructure investment.
- BI Services - Statistics Monitoring, Reporting and Trend Analysis – Applying business intelligence for using advanced data statistics and dashboards.
- Hosting and Cloud Management Services - Offering advanced hosting and cloud management services for small, mid, and large enterprises.
- 24*7 Application Monitoring Services - Ensuring high performance with round-the-clock application monitoring services.
